ICT Analysis

Identify where things could be improved

Only those who are fully aware of the condition of their IT and telecommunication environments, will be able to take targeted action and exploit optimization potential. The ICT Analysis service of Business Analysis and Solutions BA&S IT Services supports you in identifying areas where action is needed and helps you to implement improvements.

Your ICT environment will be subjected to a thorough analysis and then documented
comprehensively.

The analysis provides you with important key figures and identifies ICT costs.

You will be aware of the current ICT issues of your employees as well as the business units.

The ICT analysis identifies underused potential and areas where action is needed, and defines a
roadmap for possible outsourcing.

The ICT analysis provides you with all relevant information that is needed to prepare for
standardisation.

Overall you will be provided with a solid foundation for making decisions, which will enable you to
define the next steps and implement follow-up measures.

IT Outsourcing Workshop

Impulses for your sourcing strategy

Everyone is talking about outsourcing. The workshops of BA&S IT Services, which do not put you under any obligation, highlight the options that are available and show you whether outsourcing is viable for your company.

You gain clarity with regard to which sourcing forms and model would best match your needs.

You get an overview of IT outsourcing topics and are provided with a solid foundation for making decisions about your own sourcing strategy.

You can form a conclusion regarding cooperation with a potential service provider and are aware of the associated benefits and disadvantages.

Our specialists show you a typical sourcing decision workflow and explain the procedure for transferring the current situation to the new sourcing model

You gain insight into the latest trends, new technologies and future services as well as suggestions,
inspiration and food for thought for your daily business.

You benefit directly from our business and technology know-how as well as our wealth of experience
in the design and implementation of projects.

Service Integration

The right organization for multi-service management

Working with multiple service providers increases complexity for your ICT organization. The specialists
from BA&S IT Services take care of multi-provider management for you, including service integration:
from planning and contracting to ongoing optimization.

In these competitive markets, you can be sure that will get the right provider to meet your
requirements.

You will have access to a consulting partner with many years of practical experience in relation to onboarding and contracting service providers.

You can rely on a profound understanding with regard to the establishment of organizations for
multi-service management, the implementation of appropriate processes and the automation
thereof.

Competent specialists develop integration concepts for your multi-service environment, create suitable project plans and accompany you during the specific implementation.

You have a partner that will negotiate the provision of services with participating service providers, either on your behalf or on their own initiative.

Process management is based on the ITIL standard and covers all stages of IT service provision (end to-end) within a multi-sourcing environment.

Identity & Access Management

Real protection for your corporate data

Protecting outsourced corporate data against unauthorized access should have the highest priority. BA&S solutions for secure, timely identity and access management ensure the required level of security is in place with regard to cloud services and multi-provider sourcing.

You can obtain identity and access management as a service.

You receive a role-based solution for managing access controls, which is also audit-proof.

If required, additional expert knowledge is available “on demand”.

Role-based access control provides transparency in relation to the assignment of permissions, reduces the time required to administer permissions and also reduces the risk of misuse.

Single sign-on and single sign-off as well as monitoring safeguard the central administration of identities and the secure access to applications.

Our specialists would be happy to carry out an assessment in your company.

IT Processes and Process Optimization

Real protection for your corporate data

Protecting outsourced corporate data against unauthorized access should have the highest priority. BA&S solutions for secure, timely identity and access management ensure the required level of security is in place with regard to cloud services and multi-provider sourcing.

You can obtain identity and access management as a service.

You receive a role-based solution for managing access controls, which is also audit-proof.

If required, additional expert knowledge is available “on demand”.

Role-based access control provides transparency in relation to the assignment of permissions, reduces the time required to administer permissions and also reduces the risk of misuse.

Single sign-on and single sign-off as well as monitoring safeguard the central administration of identities and the secure access to applications.

Our specialists would be happy to carry out an assessment in your company.

Performance Management

Clarity regarding IT performance

Corporate processes can only be supported effectively if the performance of IT systems is appropriate. The Performance Management service of BA&S IT Services ensures you have the right level of performance for your IT systems and applications.

The Performance Management service quantifies perceived performance through comprehensive application measurements (end-to-end).

You are provided with a management cockpit, which helps to generate a business perspective of performance.

Within the scope of performance management, we take a stock check of your hard and software and
identify how the software is being used.

You receive fast, comprehensible results, well-founded information for choosing the next steps, and a
transparent final report.

The findings of the performance analysis enable you to realise the benefits quickly.

As the measurements can be replicated, you can monitor and measure your progress and identify further optimization potential.